Email our support agent Angelia at angelia@dwsportsgroup.com
Phone us at 4806106922
Mail us at 3245 N Nevada St Chandler, AZ 85225
Full refund on any unopened products when you ship the item(s) back to us. Let us help you figure out shipping if you need.
Full refund on faulty products that arrived not due to a shipping mishap. Email us with a picture of the faulty item and we can start processing the refund and return.
Full refund minus 15% if you no longer want the product if it was unused and you would like to ship it back to us. Let us know how we can help.
No refund for products damaged during shipping but we will work with you to get you your products you ordered and help you with your shipment claim.
No refunds for products misused or damaged. Let us know if you would like more of that product and we can usually help you out.
No exchanges for products past 90 days. We can usually help you return the product for a partial refund and get you the product you would like to exchange it for.
We do not ship to PO Boxes, this is because we use FedEx as our exclusive shipper and they do not reliably deliver to PO Boxes. If you would like us to ship there at your own risk please know that the package may be delayed or even returned to us at your cost.
Artwork approval include stipulations/warnings/limitations on the proof sheet. Approval of the proof; including verbal, email, phone message, or any other form of communication, will serve as agreement to the terms layed out on the proof as well as any policies listed on our website.
Customized golf balls are not returnable or exchangeable.
Non-MiniGolfSupply products can not be returned and are non-refundable.
Discounts do not apply to custom products unless specifically stated in sale.
Preperation or post-processing of non-MiniGolfSupply products, including cleaning may include a fee. Preperation and post-processing is considered a non-standard practice and is therefore not covered under any warranty.
Storage and care of Non-MiniGolfSupply, unless specifically stipulated in a existing active contract, are not insured nor prodtected from damage, including in the process of production. Customer submits their products at their own risk to damage or misprint.